Sales Policy
Effective Date: March 6, 2025
At Mod Citeino, we are committed to providing a seamless and enjoyable shopping experience for all our customers. Our Sales Policy outlines the terms and conditions for purchasing products from our website. Please take a moment to review the details below.
1. Pricing and Availability
All prices listed on our website are in US Dollars (USD) and are subject to change without prior notice. While we strive to provide accurate pricing and availability information, errors may occur. If a pricing error is identified on an order, we will notify you as soon as possible, and you will have the option to confirm or cancel your purchase.
2. Payment Methods
We accept the following payment methods for online orders:
- Credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- PayPal
- Other available online payment methods (subject to availability)
All payments are processed securely through trusted payment gateways. Please ensure your payment details are accurate and up-to-date to avoid delays in processing.
3. Order Processing
Once you have placed an order, we will send you an order confirmation email. Your order will be processed after payment is authorized. Processing typically takes 1-3 business days, but may vary depending on product availability and order volume.
4. Order Modifications and Cancellations
If you wish to modify or cancel an order, please contact us immediately at info@modciteino.com or call (308) 221-2577. Once an order has been processed and shipped, it cannot be canceled or modified. If you change your mind after receiving the product, please refer to our Refund and Returns Policy.
5. Shipping and Delivery
Shipping costs and delivery times vary based on your location and the shipping method selected during checkout. We offer multiple shipping options, and the shipping cost will be calculated at checkout based on your delivery address.
Please note that delivery times are estimates and may be affected by factors such as weather, holidays, or carrier delays. Mod Citeino is not responsible for shipping delays caused by these factors.
For more information on shipping, please refer to our Shipping Policy.
6. Sales Tax
Sales tax will be applied to your order based on the shipping address and the applicable tax rate for your region. The total tax amount will be displayed at checkout before completing your purchase.
7. Promotions and Discounts
We may offer promotions or discounts from time to time, which will be clearly stated on our website or in marketing materials. Promotions and discounts are subject to terms and conditions, including expiration dates, product exclusions, and usage limits. Only one promotion or discount can be applied to an order at a time, unless otherwise specified.
8. Gift Cards and Vouchers
We offer gift cards that can be used toward purchases on Mod Citeino. Gift cards are non-transferable and cannot be redeemed for cash. If you have any issues with your gift card, please contact our customer service team for assistance.
9. Backordered or Out-of-Stock Items
In the event that an item is out of stock or backordered, we will notify you via email as soon as possible. You may choose to wait for the item to be restocked or request a full refund. We make every effort to keep our inventory updated, but availability may vary.
10. Customer Support
Our dedicated customer support team is here to assist you with any questions or concerns you may have about your order. If you need assistance with products, orders, or returns, please contact us:
Mod Citeino
Email: info@modciteino.com
Phone: (308) 221-2577
11. Changes to Sales Policy
We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, with the updated “Effective Date.” We encourage you to review this policy periodically for the latest updates.
Thank you for choosing Mod Citeino! We appreciate your business and are committed to providing you with excellent products and customer service.